COURSE INFORMATION Course Title: MANAGEMENT INFORMATION SYSTEMS

Code	Course Type	Regular Semester	Theory	Practice	Lab	Credits	ECTS
BUS 226	B	4	3	0	0	3	5

Academic staff member responsible for the design of the course syllabus (name, surname, academic title/scientific degree, email address and signature)	Dr. Idaver Sherifi isherifi@epoka.edu.al
Main Course Lecturer (name, surname, academic title/scientific degree, email address and signature) and Office Hours:	M.Sc. Ardita Dorti adorti@epoka.edu.al , E-301, Friday 11:00 - 12:00 & 14:00 - 16:00
Second Course Lecturer(s) (name, surname, academic title/scientific degree, email address and signature) and Office Hours:	NA
Language:	English
Compulsory/Elective:	Compulsory
Study program: (the study for which this course is offered)	Bachelor in Economics (3 years)
Classroom and Meeting Time:	Monday 12:40-15:30 (E-213) ; Wednesday 12:40-15:30 (E312) ; Thursday 12:40-15:30 (E-214)
Teaching Assistant(s) and Office Hours:	NA
Code of Ethics:	Code of Ethics of EPOKA University Regulation of EPOKA University "On Student Discipline"
Attendance Requirement:	Mandatory
Course Description:	Management Information System: The course aims to introduce basic information system concepts and understanding of the role of computer based information systems in business organizations. The focus will be on a sociotechnical approach Coverage will include; TPS, MIS, DSS, ERP, Electronic Commerce and Electronic Business, Artificial Intelligence (AI) and Expert Systems (ES), Integration of DDS and ES, Executive Information Systems, Information Systems, Planning Information Engineering.
Course Objectives:	At the end of the course, students should have a fundamental understanding of the different issues raised by information systems; the impact of enterprise systems, e-commerce, knowledge management, and AI on business; information systems' support in decision-making; methodologies for system design; and project management principles in information systems development.

BASIC CONCEPTS OF THE COURSE

1	Information Systems
2	Ethical and Social Issues
3	Security and Control
4	Enterprise Systems
5	Operational Excellence
6	E-commerce
7	Knowledge Management
8	Artificial Intelligence
9	Modeling and designing
10	Global Information Systems

COURSE OUTLINE

Week	Topics
1	Ethical and Social Issues in Information Systems: What ethical, social, and political issues are raised by information Systems? What specific principles for conduct can be used to guide ethical decisions? Why do contemporary information systems technology and the Internet pose challenges to the protection of individual privacy and intellectual property? pp. 153-164
2	Ethical and Social Issues in Information Systems: Why do contemporary information systems technology and the Internet pose challenges to the protection of individual privacy and intellectual property?How have information systems affected laws for establishing accountability and liability and the quality of everyday life? pp. 164-182
3	Securing Information Systems: Why are information systems vulnerable to destruction, error and abuse? What is the business value of security and control? pp. 327-341
4	Securing Information Systems: What are the components of an organizational framework for security and control? What are the most important tools and technologies for safeguarding information resources? pp. 341-357
5	Achieving Operational Excellence and Customer Intimacy: Enterprise Applications: How do enterprise systems help businesses achieve operational excellence? How do supply chain management systems coordinate planning, production, and logistics with suppliers? How do customer relationship management systems help firms achieve customer intimacy? What are the challenges that enterprise applications pose, and how are enterprise applications taking advantage of new technologies? pp. 371-392 ; Quiz
6	E-commerce: Digital Markets, Digital Goods: What are the unique features of e-commerce, digital markets, and digital goods? What are the principal e-commerce business and revenue models? pp. 405-422
7	E-commerce: Digital Markets, Digital Goods: How has e-commerce transformed marketing? How has e-commerce affected business-to-business transactions? What is the role of m-commerce in business, and what are the most important m-commerce applications? What issues must be addressed when building an e-commerce presence? pp. 422-438
8	Midterm
9	Managing Knowledge and Artificial Intelligence: What is the role of knowledge management systems in business? What are artificial intelligence (AI) and machine learning? How do businesses use AI? What types of systems are used for enterprise-wide knowledge management, and how do they provide value for businesses? What are the major types of knowledge work systems, and how do they provide value for firms? pp. 451-476
10	Enhancing Decision Making: What are the different types of decisions, and how does the decision-making process work? How do information systems support the activities of managers and management decision making? How do business intelligence and business analytics support decision making? How do different decision-making constituencies in an organization use business intelligence? pp. 489-510
11	Building Information Systems: How does building new systems produce organizational change? What are the core activities in the systems development process? What are the principal methodologies for modeling and designing systems? What are alternative methods for building information systems? What are new approaches for system building in the digital firm era? pp. 523-548
12	Making the Business Case for Information Systems and Managing Projects: How should managers build a business case for the acquisition and development of new information systems? What are the objectives of project management, and why is it so essential in developing information systems? What are the principal risk factors in information systems projects? How can project risks be managed? pp. 561-579
13	Managing Global Systems: What major factors are driving the internationalization of business? What are the alternative strategies for developing global businesses? What are the challenges posed by global information systems and management solutions for these challenges? What are the issues and technical alternatives to be considered when developing international information systems? pp. 593-612 ; Quiz
14	Review ; Project Presentation

Prerequisite(s):	NA
Textbook(s):	Management Information Systems: Managing the Digital Firm, 17th Edition, ISBN 978-0-13- 697127-6 by Kenneth C. Laudon and Jane P. Laudon, published by Pearson Education 2022.
Additional Literature:
Laboratory Work:	NA
Computer Usage:	NA
Others:	No

COURSE LEARNING OUTCOMES

1	Students should be able to identify ethical, social, and political issues raised by information systems.
2	Students should be able to identify the components of an organizational framework for security and control.
3	Students should be able to explain how enterprise systems help businesses achieve operational excellence.
4	Students should be able to analyze the unique features of e-commerce, digital markets, and digital goods.
5	Students should be able to discuss the role of knowledge management systems and artificial intelligence in business.
6	Students should be able to explain how information systems support managerial decision-making processes.
7	Students should be able to analyze different methodologies for modeling, designing, and building information systems.
8	Students should be able to understand the objectives and principles of project management in information systems development.
9	Students should be able to evaluate the challenges and technical alternatives in developing international information systems.

COURSE CONTRIBUTION TO... PROGRAM COMPETENCIES (Blank : no contribution, 1: least contribution ... 5: highest contribution)

No	Program Competencies	Cont.
Bachelor in Economics (3 years) Program

COURSE EVALUATION METHOD

Method	Quantity	Percentage
Homework	1	30
Midterm Exam(s)	1	5
Presentation	1	10
Project	1	5
Final Exam	1	40
Other	1	10
	Total Percent:	100%

ECTS (ALLOCATED BASED ON STUDENT WORKLOAD)

Activities	Quantity	Duration(Hours)	Total Workload(Hours)
Course Duration (Including the exam week: 16x Total course hours)	16	3	48
Hours for off-the-classroom study (Pre-study, practice)	16	2	32
Mid-terms	1	12	12
Assignments			0
Final examination	1	18	18
Other	1	15	15
Total Work Load:			125
Total Work Load/25(h):			5
ECTS Credit of the Course:			5

CONCLUDING REMARKS BY THE COURSE LECTURER