COURSE INFORMATION
Course Title: KNOWLEDGE MANAGEMENT
Code Course Type Regular Semester Theory Practice Lab Credits ECTS
BUS 804 B 2 3 0 0 3 10
Academic staff member responsible for the design of the course syllabus (name, surname, academic title/scientific degree, email address and signature) NA
Lecturer (name, surname, academic title/scientific degree, email address and signature) and Office Hours: Mustafa Üç
Second Lecturer(s) (name, surname, academic title/scientific degree, email address and signature) and Office Hours: NA
Teaching Assistant(s) and Office Hours: NA
Language: English
Compulsory/Elective: Elective
Classroom and Meeting Time:
Course Description: This course provides an overview of information systems in the business world. It presents an organizational view of how to use information technology to create competitive firms, manage global organizations, and provide useful products and services to customers. Topics include hardware, software, databases, telecommunication systems, the strategic use of information systems, the development of information systems, and social and ethical issues involved with information systems.
Course Objectives: Actually, the management of knowledge is becoming a very challenging and frutitul task for managers. More and more they are using knowledge information systems in order to facilitate this process and to increase organizational performance. This course provides an overview of the advanced information systems in the business world. It presents an organizational view of how to use information technology to create competitive firms, manage global organizations, and provide useful products and services to customers. Topics include hardware, software, databases, telecommunication systems, the strategic use of information systems, the development of information systems, and social and ethical issues involved with information systems.
COURSE OUTLINE
Week Topics
1 Foundations of Information Systems and Knowledge Governance In Business
2 Cost and long-run production
3 Computer Software
4 Data Resource Management
5 Telecommunications And Networks
6 Competing With Information Technology
7 Electronic Business Systems
8 Electronic Commerce Systems
9 Midterm
10 Decision Support Systems
11 Developing Business/IT Solutions
12 Security And Ethical Challenges
13 Enterprise And Global Management Of Information Technology
14 Presentation
Prerequisite(s): The major objectives of this course revolve around helping the student: Understand the ways in which organizations use knowledge information systems for competitive advantage by acquiring and disseminating knowledge. Develop an understanding of the terminology associated with all aspects of knowledge information systems. Become familiar with key concepts related to hardware, software, telecommunications, database systems, and systems development. Examine long-term trends in information technology that will impact organizations in the future.
Textbook: Management Information Systems, James A. O'Brien, George Marakas, McGraw-Hill. Davenport, Thomas H. & Prusak, Laurence. (1998, 2000). Working knowledge: How organizations manage what they know. Boston: Harvard Business School Press
Other References: Davenport, Thomas H. (1997). Information ecology: Mastering the information and knowledge environment. NY: Oxford University Press. Holsapple, Clyde W. & Whinston, Andrew B. Decision support systems: A knowledge based approach.Cambridge, MA: Course Technology. Leonard, Dorothy. (1998). Wellsprings of knowledge: Building and sustaining the sources of innovation.Boston: Harvard Business School Press Ruggles, Rudy. (1998, Spring). The state of the notion: Knowledge management in practice. CaliforniaManagement Review, 40 (3), p. 80-90.
Laboratory Work: No
Computer Usage: Yes
Others: No
COURSE LEARNING OUTCOMES
1 Apply the concepts of systems and information to business.
2 Address business needs for internet/electronic commerce.
3 Apply development tools to business information system
4 Demonstrate substantial authority, and innovative ways in respected field.
COURSE CONTRIBUTION TO... PROGRAM COMPETENCIES
(Blank : no contribution, 1: least contribution ... 5: highest contribution)
No Program Competencies Cont.
Doctorate (PhD) in Business Administration Program
1 The students are expected to gain the skills of understanding, analyzing, explaining and using the fundamental concepts of Business Administration. 2
2 Skills of understanding the requirements for designing a business unit or environment. 4
3 They gain knowledge about management and organization. 4
4 They gain knowledge about marketing and production. 2
5 They gain knowledge about accounting and finance. 2
6 They learn how to benefit from mathematical and statistical methods used in business management. 1
7 Learning the communication skills by acquiring the professional terminology of business administration. 2
8 Learning and adopting the ethical, social and legal (laws and regulations) responsibilities needed in the field of business administration and management. 2
9 Ability to effectively use technological devices (IT systems) and modern techniques in managing a business environment successfully. 5
10 Gain the theoretical knowledge of both classical and modern theories necessary to manage a business. 3
11 Acquiring an open minded-attitude through continuous learning and practice and participation. 2
COURSE EVALUATION METHOD
Method Quantity Percentage
Midterm Exam(s)
1
30
Presentation
1
10
Quiz
2
10
Final Exam
1
40
Total Percent: 100%
ECTS (ALLOCATED BASED ON STUDENT WORKLOAD)
Activities Quantity Duration(Hours) Total Workload(Hours)
Course Duration (Including the exam week: 16x Total course hours) 16 3 48
Hours for off-the-classroom study (Pre-study, practice) 16 3 48
Mid-terms 1 40 40
Assignments 10 3 30
Final examination 1 50 50
Other 1 34 34
Total Work Load:
250
Total Work Load/25(h):
10
ECTS Credit of the Course:
10