COURSE INFORMATION Course Title: EFFECTIVE MANAGEMENT IN THE PUBLIC SERVICE

Code	Course Type	Regular Semester	Theory	Practice	Lab	Credits	ECTS
PIR 461	C	1	3	0	0	3	7.5

Academic staff member responsible for the design of the course syllabus (name, surname, academic title/scientific degree, email address and signature)	NA
Main Course Lecturer (name, surname, academic title/scientific degree, email address and signature) and Office Hours:	M.Sc. Nita Himaduna nhimaduna@epoka.edu.al
Second Course Lecturer(s) (name, surname, academic title/scientific degree, email address and signature) and Office Hours:	M.Sc. Nita Himaduna nhimaduna@epoka.edu.al
Teaching Assistant(s) and Office Hours:	NA
Language:	English
Compulsory/Elective:	Elective
Study program: (the study for which this course is offered)	Professional Master in Political Science and International Relations
Classroom and Meeting Time:	E 210
Code of Ethics:	Code of Ethics of EPOKA University Regulation of EPOKA University "On Student Discipline"
Attendance Requirement:	N/A
Course Description:	The goal of this master level course is to enhance student’s understanding of management and leadership acumen in the public and non-profit sector. The course provides students with the tools needed to diagnose and solve organizational problems; to influence the actions of individuals, groups, and organizations; and to lead impactful public service organizations. Mainly the focus will be on the key variables that must be considered and managed including power relationships, culture, communications, leadership and ethics.
Course Objectives:	The student shall: - have an overview of western political thinking. - have knowledge of the central concepts in political theory, both from a classical perspective and from newer thinking. - have knowledge of the key concepts and the most central models in the study of political behavior. - apply core concepts and basic models in political behavior in one’s own analysis and to critically evaluate which approaches are best suited for one’s research issue

BASIC CONCEPTS OF THE COURSE

1	Working Strategies
2	Key Concepts of Institutions
3	Communications Skills
4	Time Management
5	Relationship Management
6	Hunting for a Good Staff
7	Personal Development
8	Effective Team Work
9	World Political Trends
10	Macro vs Micro Management

COURSE OUTLINE

Week	Topics
1	Class introduction, syllabus and requirements. Political Behavior, Personality and Culture. O. H. Woshinsky, 2008, Explaining politics: culture, institutions, and political behaviour, Intro and Chapter 1: The Impact of Culture, Routledge; Rod Hague, Martin Harrop and John McCormick, 2016, Comparative Government and Politics 10th Ed. Chapter 12: Political Culture, Palgrave. Christian Welzel and Ronald Inglehart, 2014, Chapter 17: Political Culture, in Daniele Caramani (Ed.), Comparative Politics, 3rd Ed. OUP.
2	Political Participation and Modes of Participation: Voting, Campaign Activity, Communal activity, Protest and Contentious action, Wired Activity. Russell J. Dalton & Hans-Dieter Klingemann, 2007, Chapter 1: Citizens and Political Behaviour, in Russell J. Dalton & Hans-Dieter Klingemann (Eds.) Oxford Handbook of Political Behavior, OUP; Rod Hague, Martin Harrop and John McCormick, 2016, Comparative Government and Politics 10th Ed. Chapter 13: Political Participation, Palgrave Jan W. van Deth, 2016, ‘What is Political Participation?’ Oxford Research Encyclopedia of Politics; Herbert Kitschelt and Philipp Rehm, 2014, Chapter 18: Political Participation, in Daniele Caramani (Ed.), Comparative Politics, 3rd Ed. OUP; Russell J. Dalton, Citizens Politics, 2008 Chapter 3: How We Participate? SAGE, CQ Press; Tim Bale, 2017, European Politics: A Comparative Introduction, Chapter 8: Participation and pressure politics (European cases), Palgrave.
3	Who participates? Who Becomes Political? Russell J. Dalton, 2008, Citizens Politics, Chapter 4: Who Participates? SAGE, CQ Press; O. H. Woshinsky, 2008, Explaining politics: culture, institutions, and political behaviour, Chapter 6: Who Becomes Political? Who Doesn’t? Routledge; Herbert Kitschelt and Philipp Rehm, 2014, Chapter 18: Political Participation, in Daniele Caramani (Ed.), Comparative Politics, 3rd Ed. OUP.
4	Citizen Voting Behavior: What is Voting? O. H. Woshinsky, 2008, Explaining politics: culture, institutions, and political behaviour, Chapter 7: Citizen Voting Behavior, Routledge; Jocelyn A.J. Evans, 2004, Voters & Voting, Chapter 1: Intro, SAGE; Tim Bale, 2017, European Politics: A Comparative Introduction, Chapter 6: Elections, voting and referendums (European cases), Palgrave.
5	Historical Development of Voting Studies: Michigan Model and Party Identification. Jocelyn A.J. Evans, 2004, Voters & Voting, Chapters 1: Intro and Chapter 2: The Historical Development of Voting Studies, SAGE; Shaun Bowler, 2018, Chapter 12: Party Identification, in Fisher et al, (Eds.), The Routledge Handbook of Elections, Voting Behavior and Public Opinion, London & New York: Routledge; Donald P. Green and Susanne Baltes, 2017, Chapter 14: Party Identification: Meaning and Measurement, in Kai Arzheimer, Jocelyn Evans and Michael S. Lewis-Beck (Eds.), The SAGE Handbook of Electoral Behaviour, SAGE; Russell J. Dalton, 2016, ‘Party Identification and Its Implications’ Oxford Research Encyclopedia of Politics; P. Norris, 2004, Electoral Engineering, Chapter 6: Party Loyalties, CUP.
6	Institutional and Rational Choice Theories and Voting. B. Guy Peters, 2018, Chapter 4: Institutions and Voting Behaviour, in Fisher et al, (Eds.), The Routledge Handbook of Elections, Voting Behavior and Public Opinion, London & New York: Routledge; Paul M. Sniderman & M. S. Levendusky, 2007, Chapter 23: An Institutional Theory of Political Choice, in Russell J. Dalton & Hans-Dieter Klingemann (Eds.) Oxford Handbook of Political Behavior, OUP; Keith Dowding, 2018, Chapter 3: Rational Choice Theory and Voting, in Fisher et al, (Eds.), The Routledge Handbook of Elections, Voting Behavior and Public Opinion, London & New York: Routledge; Jocelyn A.J. Evans, 2004, Voters & Voting, Chapter 4: Rational Choice Theories of Voting, SAGE; Anthony McGann, 2016, ‘Voting Choice and Rational Choice’, Oxford Research Encyclopedia of Politics.
7	Voting and the Economy. Jocelyn A.J. Evans, 2004, Voters & Voting, Chapter 6: Voting and the Economy, SAGE; Michael S. Lewis-Beck & Mary Stegmaier, 2007, Chapter 27: Economic Models of Voting, in Russell J. Dalton & Hans-Dieter Klingemann (Eds.) Oxford Handbook of Political Behavior, OUP; Mary Stegmaier, Michael S. Lewis-Beck, and Lincoln Brown, 2019, ‘The Economic Voter Decides’, Oxford Research Encyclopedia of Politics Marianne C. Stewart and Harold D. Clarke, 2018, Chapter 16: Economic Voting, in Fisher et al, (Eds.), The Routledge Handbook of Elections, Voting Behavior and Public Opinion, London & New York: Routledge; Michael S. Lewis-Beck and Marina Costa Lobo, 2017, Chapter 26: The Economic Vote: Ordinary vs. Extraordinary Times, in Kai Arzheimer, Jocelyn Evans and Michael S. Lewis-Beck (Eds.), The SAGE Handbook of Electoral Behaviour, SAGE.
8	Social Structural Theories of Voting: Political Socialization, Class and the Media. Jocelyn A.J. Evans, 2004, Voters & Voting, Chapter 3: Social Structural Theories of Voting, SAGE; Eric Plutzer, 2018, Chapter 6: Demographics and the Social Bases of Voter Turnout, in Fisher et al, (Eds.), The Routledge Handbook of Elections, Voting Behavior and Public Opinion, London & New York: Routledge; Anja Neundorf and Kaat Smets, 2017, Political Socialization and the Making of Citizens, Oxford Handbooks Online; M. Kent Jennings, 2007, Chapter 2: Political Socialization, in Russell J. Dalton & Hans-Dieter Klingemann (Eds.) Oxford Handbook of Political Behavior, OUP; L. Stoker and J. Bass (2011) “Political Socialization: Ongoing Questions and New Directions,” in Shapiro, R. Y. ad Jacobs, L. (eds.) The Handbook of American Public Opinion and the Media, Oxford: Oxford University Press: 453–470; P. Norris 2004, Electoral Engineering, Chapter 5: Social Cleavages, CUP; Susan Banducci, 2018, Chapter 25: The role of mass media in shaping public opinion and voter behaviour, in Fisher et al, (Eds.), The Routledge Handbook of Elections, Voting Behavior and Public Opinion, London & New York: Routledge; Hajo G. Boomgaarden and Rüdiger Schmitt-Beck, 2019, ‘The Media and Political Behavior’, Oxford Research Encyclopedia of Politics.ing and the Economy Jocelyn A.J. Evans, 2004, Voters & Voting, Chapter 6: Voting and the Economy; Michael S. Lewis-Beck & Mary Stegmaier, 2007, Chapter 27: Economic Models of Voting, in Russell J. Dalton & Hans-Dieter Klingemann (Eds.) Oxford Handbook of Political Behavior, OUP; Michael S. Lewis-Beck and Marina Costa Lobo, 2017, Chapter 26: The Economic Vote: Ordinary vs. Extraordinary Times, in Kai Arzheimer, Jocelyn Evans and Michael S. Lewis-Beck (Eds.), The SAGE Handbook of Electoral Behaviour, SAGE.
9	Beliefs, Ideologies and Political Behaviour. O. H. Woshinsky, 2008, Explaining politics: culture, institutions, and political behaviour, Chapter 8-9, Routledge; Martin Elff and Sigrid Roßteutscher, 2017, Chapter 10: Religion, in Kai Arzheimer, Jocelyn Evans and Michael S. Lewis-Beck (Eds.), The SAGE Handbook of Electoral Behaviour, SAGE; Martin Elff, 2018, Chapter 11: Ideology and Electoral Choice, in Fisher et al, (Eds.), The Routledge Handbook of Elections, Voting Behavior and Public Opinion, London & New York: Routledge; Geoffrey Evans and Ksenia Northmore-Ball, 2018, Chapter 10: Long-term Factors: Class and Religious Cleavages, in Fisher et al, (Eds.), The Routledge Handbook of Elections, Voting Behavior and Public Opinion, London & New York: Routledge; Oddbjørn Knutsen, 2018, Chapter 27: Attitudes, Values and Belief Systems, in Fisher et al, (Eds.), The Routledge Handbook of Elections, Voting Behavior and Public Opinion, London & New York: Routledge; Robert N. Lupton, Adam M. Enders, and William G. Jacoby, 2017, Chapter 21: Ideology and Core Values, in Kai Arzheimer, Jocelyn Evans and Michael S. Lewis-Beck (Eds.), The SAGE Handbook of Electoral Behaviour, SAGE; Peter Mair, 2007, Chapter 11: Left-Right Orientation, in Russell J. Dalton & Hans-Dieter Klingemann (Eds.) Oxford Handbook of Political Behavior, OUP; Russell J. Dalton, 2011, Chapter 5: Left–Right Orientations, Context, and Voting Choices in Russell J. Dalton & C.J. Anderson (Eds.), Citizens, Context and Choice, OUP; Yilmaz Esmer & T. Pettersson, 2007, Chapter 25: The Effects of Religion and Religiosity on Voting Behavior, in Russell J. Dalton & Hans-Dieter Klingemann (Eds.) Oxford Handbook of Political Behavior, OUP; W. Jou & R. Dalton, 2017, ‘Left-Right Orientations and Voting Behavior’ Oxford Research Encyclopedia of Politics.
10	Race, Ethnicity, Gender, Age and Political Behaviour. Shamit Saggar, 2007, Chapter 26: Race and Political Behaviour, in Russell J. Dalton & Hans-Dieter Klingemann (Eds.) Oxford Handbook of Political Behavior, OUP; Maria Sobolewska, 2017, Chapter 11: Race, Ethnicity and Elections: From Recognizable Patterns to Generalized Theories, in Kai Arzheimer, Jocelyn Evans and Michael S. Lewis-Beck (Eds.), The SAGE Handbook of Electoral Behaviour, SAGE; Rosie Campbell, 2017, Chapter 8: Gender and Voting, in Kai Arzheimer, Jocelyn Evans and Michael S. Lewis-Beck (Eds.), The SAGE Handbook of Electoral Behaviour, SAGE; Ruth Dassonneville, 2017, Chapter 7: Age and Voting, in Kai Arzheimer, Jocelyn Evans and Michael S. Lewis-Beck (Eds.), The SAGE Handbook of Electoral Behaviour, SAGE; Geoffrey Evans, 2017, Chapter 9: Social Class and Voting, in Kai Arzheimer, Jocelyn Evans and Michael S. Lewis-Beck (Eds.), The SAGE Handbook of Electoral Behaviour, SAGE; Aida Just, 2017, ‘Race, Ethnicity, and Political Behavior’ Oxford Research Encyclopedia of Politics; Miki Caul Kittilson, 2016, ‘Gender and Political Behavior’ Oxford Research Encyclopedia of Politics.
11	Political Party, Leadership, Candidate and Voting. O. H. Woshinsky, 2008, Explaining politics: culture, institutions, and political behaviour, Chapters 11,13,15, Routledge; Ian McAllister, 2016, ‘Candidates and Voting Choice’ Oxford Research Encyclopedia of Politics; Yuliya V. Tverdova, 2011, Chapter 6: Follow the Party or Follow the Leader?, in Russell J. Dalton & C.J. Anderson (Eds.), 2011, Citizens, Context and Choice, OUP; P. Norris, 2004, Electoral Engineering, Chapter 4: Party Systems, CUP.
12	Protest and Contentious Actions. Mario Quaranta, 2017, ‘Protest and Contentious Action’ Oxford Research Encyclopedia of Politics; Dieter Rucht, 2007, Chapter 38: The Spread of Protest Politics, in Russell J. Dalton & Hans-Dieter Klingemann (Eds.) Oxford Handbook of Political Behavior, OUP; Russell J. Dalton, 2008, Citizens Politics, Chapter 4: Who Participates? SAGE, CQ Press.
13	Turnout and Non-Voting. Jocelyn A.J. Evans, 2004, Voters & Voting, Chapter 7: Non-Voting and Abstention, SAGE; Hanna Wass and André Blais, 2017, Chapter 20: Turnout, in Kai Arzheimer, Jocelyn Evans and Michael S. Lewis-Beck (Eds.), The SAGE Handbook of Electoral Behaviour, SAGE; Jack Vowles, 2018, Chapter 5: The Big Picture: Turnout at The Macro-Level, in Fisher et al, (Eds.), The Routledge Handbook of Elections, Voting Behavior and Public Opinion, London & New York: Routledge; Miki Caul Kittilson and Christopher J. Anderson, 2011, Chapter 2: Electoral Supply and Voter Turnout, in Russell J. Dalton & C.J. Anderson (Eds.), 2011, Citizens, Context and Choice, OUP; André Blais, 2007, Chapter 33: Turnout in Elections, in Russell J. Dalton & Hans-Dieter Klingemann (Eds.) Oxford Handbook of Political Behavior, OUP; P. Norris, 2004, Electoral Engineering, Chapter 7: Turnout, CUP.
14	Political Behaviour and Participation in New Democracies. Western Balkans Case Study Lenka Bustikova and Elizabeth J. Zechmeister, 2017, Chapter 6: Voting in New(er) Democracies, in Kai Arzheimer, Jocelyn Evans and Michael S. Lewis-Beck (Eds.), The SAGE Handbook of Electoral Behaviour, SAGE. [pp.92-93, 106-122] Russell J. Dalton & Hans-Dieter Klingemann, 2007, Chapter 1: Citizens and Political Behaviour, in Russell J. Dalton & Hans-Dieter Klingemann (Eds.) Oxford Handbook of Political Behavior, OUP; [Sections 3.1 & 4.1]

Prerequisite(s):	N/A
Textbook(s):	Woshinsky, O. H. 2008, Explaining politics: culture, institutions, and political behaviour, Routledge. Evans, Jocelyn A.J. 2004, Voters & Voting, SAGE. Dalton, Russell, J. & C.J. Anderson (Eds.), 2011, Citizens, Context and Choice, Oxford University Press (OUP). Arzheimer, Kai, Jocelyn Evans and Michael S. Lewis-Beck (Eds.), 2017, The SAGE Handbook of Electoral Behaviour, London: SAGE. Fisher, Justin, Edward Fieldhouse, Mark N. Franklin, Rachel Gibson, Marta Cantijoch and Christopher Wlezien (Eds.), 2018, The Routledge Handbook of Elections, Voting Behavior and Public Opinion, London & New York: Routledge. Norris, P. 2004, Electoral Engineering, Cambridge University Press (CUP). Dalton, Russell J. & Hans-Dieter Klingemann (Eds.) 2007 Oxford Handbook of Political Behavior, OUP. Oxford Research Encyclopedia of Politics, Online Source (Articles are being shared with the students). Dalton, Russell J. 2008, Citizens Politics, SAGE, CQ Press. Stoker, L. and Bass, J. (2011) “Political Socialization: Ongoing Questions and New Directions,” in Shapiro, R. Y. ad Jacobs, L. (eds.) The Handbook of American Public Opinion and the Media, Oxford: Oxford University Press: 453–470.
Additional Literature:	Bale, Tim, 2017, European Politics: A Comparative Introduction, 4th Ed. Palgrave. Chapter 6: Elections, voting and referendums, and Chapter 8: Participation and pressure politics. Hague, Rod, Martin Harrop and John McCormick, 2016, Comparative Government and Politics 10th Ed. Palgrave. Chapter 12: Political Culture, and Chapter 13: Political Participation. Caramani, Daniele (Ed.), 2014, Comparative Politics, 3rd Ed. OUP Chapter 17: Political Culture, and Chapter 18: Political Participation. Krasniqi, A. (2013a). Sjellja Zgjedhore dhe Identifikimi i Votes ne Shqiperi (Voting Behaviour and Identification of Vote in Albania). Tirana: Academia.edu. Krasniqi, A. (2013b, February 10). Shqiperia ne 22 vjet: Vota e perhershme dhe votuesit e lekundur (Albania in 22 years: Permanent votes and shaky voters). Krasniqi, A. (2009). Zgjedhjet në Shqipëri (Elections in Albania) (1991-2008). Tirana: Konica color Ceka, B. (2013, March). Marredhenia mes sistemeve zgjedhore, sistemit partiak dhe sjelljes zgjedhore ne shqiperi (The relationship between electoral systems, party system and electoral behavior in Albania). Universiteti Tiranes, Fakulteti i Shkencave Sociale.
Laboratory Work:	N/A
Computer Usage:	N/A
Others:	No

COURSE LEARNING OUTCOMES

1	At the end of the course, students should be able to demonstrate understanding of key theories in political behavior and explain some of the determinants of political attitudes and the processes through which people form their opinions
2	To develop an understanding of national and international political behavior, including the various governmental and non-governmental actors involved in these processes.
3	To gain knowledge of the different sorts of research methods that can help to identify and analyze political beliefs and behavior

COURSE CONTRIBUTION TO... PROGRAM COMPETENCIES (Blank : no contribution, 1: least contribution ... 5: highest contribution)

No	Program Competencies	Cont.
Professional Master in Political Science and International Relations Program
1	Having and using advanced knowledge and comprehension supported by textbooks including actual knowledge in political sciences and international relations literature, materials and the other scientific resources.	5
2	Analyzing data, ideas and concepts of current political issues and international relations, determining complex events and topics, making discussions and developing new suggestions in accordance with researches.	4
3	Having knowledge and thought about actual topics and problems together with their historical, social and cultural aspects.	4
4	Introducing those who are interested in politics and international events with the topics of Political Science and IR and teaching clearly the problems and the types of solutions.	4
5	Improving skills of working together with the main social science disciplines and other disciplines which are related to Political Science and International Relations.	5
6	Improving critical thinking and skills in making research independently.	4
7	Developing solutions about the problems and conflicts which are common in national and international arena.	4
8	Improving skills for leadership and research and analyze capacity of those who is responsible with national and international ones.	4
9	Knowing any foreign language enough to communicate with colleagues and understand actual researches and articles.	4
10	Gaining IT skills to use computer and technology) in order to reach actual knowledge.	4
11	Gaining skills to follow societal, scientific and ethic values during collecting, interpreting, conducting of data related to social and political developments.	1
12	Having consciousness about human rights and environment.	3
13	Gaining the skills to follow actual developments and pursue long-life learning.	5

COURSE EVALUATION METHOD

Method	Quantity	Percentage
Midterm Exam(s)	1	20
Presentation	1	15
Project	1	25
Final Exam	1	40
	Total Percent:	100%

ECTS (ALLOCATED BASED ON STUDENT WORKLOAD)

Activities	Quantity	Duration(Hours)	Total Workload(Hours)
Course Duration (Including the exam week: 16x Total course hours)	16	3	48
Hours for off-the-classroom study (Pre-study, practice)	16	2	32
Mid-terms	1	25	25
Assignments	1	20	20
Final examination	1	40	40
Other	1	22.5	22.5
Total Work Load:			187.5
Total Work Load/25(h):			7.5
ECTS Credit of the Course:			7.5

CONCLUDING REMARKS BY THE COURSE LECTURER

The key concept of the class is for the students to learn more about the real life practices and how we apply them in daily work and institutions. The idea is to have a homogeneous practices and lessons learned.