COURSE INFORMATION
Course Title: CRISIS ANALYSIS AND MANAGEMENT
Code Course Type Regular Semester Lecture Recit. Lab Credits ECTS
PIR 336 A 6 - - - 3 6
Lecturer and Office Hours: Jubjana Vila
Teaching Assistant(s) and Office Hours: -
Language: English
Compulsory/Elective: Elective
Classroom and Meeting Time: N/A
Course Description: -
Course Objectives: This course aims to offer to students a framework of how to analyze and manage crisis. It teaches students that crisis management is not one- time response to an unfortunate event but it is a strategic process that must start to occur before the crisis ever takes place in the life of the organization.Additionally, it introduces students the main approaches of how to manage events
COURSE OUTLINE
Week Topics
1 Introduction: What is Crisis Management?
2 Crisis Management in Political Systems
3 Crisis Management Landscape
4 Sense Making: Grasping Crisis and They Unfold
5 Crisis Management Team and Crisis Management Plan
6 Decision Making: Critical Choices and Their Implementation
7 Leadership in Crisis Management
8 Crisis Communication
9 Midterm
10 Learning From Crisis
11 Cuban Missile Crisis-Thirteen Day Movie
12 Conflict Management
13 Students Projects
14 Students Projects
Prerequisite(s):
Textbook: Boin, A., t’Hart, P. Stern, E. & Sundelius, B. (2005). The Politics of Crisis Management: Public Leadership Under Pressure. Cambridge, Cambridge University Press.
Other References: William Rick Crandall;John A. Parnell ; John E. Spillan Crisis Management: Leading in the New Strategy Landscape Second Edition, SAGE Publications, 2014
Laboratory Work: N/A
Computer Usage: N/A
Others: No
COURSE LEARNING OUTCOMES
1 Understanding the structure for crisis analysis and management.
2 Learning the main approaches to crisis management.
3 Ability to understand, analyse, prevent and cope with different types of crises.
4 Ability to develop crisis management strategies.
5 Application of crisis management theory on real cases.
COURSE CONTRIBUTION TO... PROGRAM COMPETENCIES
(Blank : no contribution, 1: least contribution ... 5: highest contribution)
No Program Competencies Cont.
COURSE EVALUATION METHOD
Method Quantity Percentage
Midterm Exam(s)
1
30
Presentation
1
10
Project
1
20
Final Exam
1
30
Attendance
10
Total Percent: 100%
ECTS (ALLOCATED BASED ON STUDENT WORKLOAD)
Activities Quantity Duration(Hours) Total Workload(Hours)
Course Duration (Including the exam week: 16x Total course hours) 16 3 48
Hours for off-the-classroom study (Pre-study, practice) 16 2 32
Mid-terms 1 18 18
Assignments
Final examination 1 20 20
Other 2 16 32
Total Work Load:
150
Total Work Load/25(h):
6
ECTS Credit of the Course:
6