COURSE INFORMATION Course Title: MANAGEMENT INFORMATION SYSTEMS

Code	Course Type	Regular Semester	Theory	Practice	Lab	Credits	ECTS
BUS 226	B	4	3	0	0	3	5

Academic staff member responsible for the design of the course syllabus (name, surname, academic title/scientific degree, email address and signature)	NA
Main Course Lecturer (name, surname, academic title/scientific degree, email address and signature) and Office Hours:	Dr. Aida Dhima abitri@epoka.edu.al , abitri@epoka.edu.al, Monday, 8:30-10:30
Second Course Lecturer(s) (name, surname, academic title/scientific degree, email address and signature) and Office Hours:	NA
Teaching Assistant(s) and Office Hours:	NA
Language:	English
Compulsory/Elective:	Compulsory
Study program: (the study for which this course is offered)	Bachelor in Business Informatics (3 years)
Classroom and Meeting Time:	E-311, Monday, 10:45-13:30
Code of Ethics:	Code of Ethics of EPOKA University Regulation of EPOKA University "On Student Discipline"
Attendance Requirement:	Mandatory
Course Description:	Management Information System: The course aims to introduce basic information system concepts and understanding of the role of computer based information systems in business organizations. The focus will be on a sociotechnical approach Coverage will include; TPS, MIS, DSS, ERP, Electronic Commerce and Electronic Business, Artificial Intelligence (AI) and Expert Systems (ES), Integration of DDS and ES, Executive Information Systems, Information Systems, Planning Information Engineering.
Course Objectives:	To present students with different use of information systems to support the management activities of an organization. Topics include: the fundamentals of hardware, software, database management, data communications, transaction processing information systems, decision support systems, information reporting systems, office automation, networks, expert systems, and systems analyses and design.

BASIC CONCEPTS OF THE COURSE

1	Information Systems
2	IT infrastructure
3	Business Processes
4	Hardware and Software Technological Trends.
5	Business Intelligence
6	Database Management Systems
7	Telecommunication Networks
8	E-Commerce
9	Enterprise Applications
10	Knowledge Management

COURSE OUTLINE

Week	Topics
1	An Introduction to Information systems- Course Introduction, basic concepts of Information Systems, understanding how a system works, Defining information, attributes of information. Academic disciples used to study information systems.
2	Organizations and Information Systems in Global Business Today – How an organization works, types of information systems, business processes and the role of Information systems.
3	Information Systems, Global e- Business Today, Collaboration and Strategy. The role and importance of information Systems for collaboration and social businesses, Porters competitive forces model.
4	IT Infrastructure and Emerging Technologies- IT infrastructure and drivers of IT evolution. Components of IT infrastructure. Trends in Computer hardware and software platform. Challenging of managing IT infrastructure.
5	Foundations of Business Intelligence: Databases and Information Management – Hierarchy of data and information in computer systems. Traditional file storage versus database management system. Technologies and tools to improve business performance and decision making. Data quality assurance and data governance.
6	Telecommunications networks – Principal components of telecommunications network and key networking technologies. Type of networks.
7	A connected World: The Internet, and Wireless Technologies- How do the internet and internet technology work. How does Internet support communication and e-business?
8	E-business and E-commerce: Digital Markets, Digital Goods- Features of E-commerce, digital markets, and digital goods. E-commerce business and revenue models. Impact of e-commerce on marketing and business-to-business transactions. M-commerce and M-commerce applications.
9	Mid-Term
10	Achieving operational Excellence and Customer Intimacy: Enterprise Applications. Categories of Enterprise applications and how do these systems help businesses to achieve operational excellence. How do supply chain management systems coordinate planning, production, and logistics with suppliers. How do customer relationship management systems help firms achieve customer intimacy?
11	Managing Knowledge and Artificial Intelligence – Understanding the role of Knowledge management systems in businesses. Artificial intelligence and machine learning and how do businesses use these technologies and tools? Knowledge management systems infrastructure.
12	Enhancing Decision Making – Different types of decisions, decision making process and information systems support. Business Intelligence and Business analytics to enhance decision making.
13	Securing Information Systems – the vulnerability of Information systems, Components of organizational framework for security and control, Risk management, Threats and Tools and technologies for safeguarding information resources.
14	Ethical and Social Issues in Information Systems – what are the ethical and social issues raised by information technology and information systems, principals for guiding ethical decisions, IT and Intellectual property and individual privacy.

Prerequisite(s):	-
Textbook(s):	Management Information Systems: Managing the Digital Firm, 17th Edition, ISBN 978-0-13-697127-6 by Kenneth C. Laudon and Jane P. Laudon, published by Pearson Education © 2022.
Additional Literature:	Hossein Bidgoli - MIS 10th Edition - Management Information Systems-Cengage (2021) R. Kelly Rainer, Brad Prince, Ingrid Splettstoesser-Hogeterp, Cristobal Sanchez-Rodriguez, Sepideh Ebrahimi - Introduction to Information Systems: Supporting and transforming businesses -Wiley (2020) Patricia M. Wallace - Introduction to information systems (2019)
Laboratory Work:	-
Computer Usage:	-
Others:	No

COURSE LEARNING OUTCOMES

1	Evaluate the role of information systems in today's competitive business environment.
2	Identify and describe important features of organizations in order to build and use information systems successfully.
3	Suggest and defend effective solutions to business problems.
4	Demonstrate systems analysis, design and decision making in a business setting.
5	Define and describe the fundamentals of hardware, software, database management, data communications and systems related to the management activities of an organization.
6	Assess and apply IT to solve common business problems
7	Discuss the ethical aspects of information technology use in the organization and its governance issues.

COURSE CONTRIBUTION TO... PROGRAM COMPETENCIES (Blank : no contribution, 1: least contribution ... 5: highest contribution)

No	Program Competencies	Cont.
Bachelor in Business Informatics (3 years) Program
1	Identify activities, tasks, and skills in management, marketing, accounting, finance, and economics.	3
2	Apply key theories to practical problems within the global business context.	5
3	Demonstrate ethical, social, and legal responsibilities in organizations.	2
4	Develop an open minded-attitude through continuous learning and team-work.	3
5	Integrate different skills and approaches to be used in decision making and data management.	5
6	Combine computer skills with managerial skills, in the analysis of large amounts of data.	4
7	Provide solutions to complex information technology problems.	5
8	Recognize, analyze, and suggest various types of information-communication systems/services that are encountered in everyday life and in the business world.	5

COURSE EVALUATION METHOD

Method	Quantity	Percentage
Midterm Exam(s)	1	30
Final Exam	1	50
Other	1	20
	Total Percent:	100%

ECTS (ALLOCATED BASED ON STUDENT WORKLOAD)

Activities	Quantity	Duration(Hours)	Total Workload(Hours)
Course Duration (Including the exam week: 16x Total course hours)	16	3	48
Hours for off-the-classroom study (Pre-study, practice)	14	2	28
Mid-terms	1	14	14
Assignments			0
Final examination	1	20	20
Other	1	15	15
Total Work Load:			125
Total Work Load/25(h):			5
ECTS Credit of the Course:			5

CONCLUDING REMARKS BY THE COURSE LECTURER

At the end of this course, the students will be able to get information regarding the meaning of management information system, its types, and know a variety of examples that are related to it. Besides, the students will be able to understand the role of computer-based information systems in business organizations.