COURSE INFORMATION Course Title: KNOWLEDGE MANAGEMENT

Code	Course Type	Regular Semester	Theory	Practice	Lab	Credits	ECTS
CEN 592	B	99	3	2	0	4	7.5

Language:	English
Compulsory/Elective:	Elective
Classroom and Meeting Time:
Course Description:	This course surveys Knowledge Management systems that enable the access and coordination of knowledge assets. Technologies reviewed will include intranets, groupware, weblogs, instant messaging, content management systems and email in both individual and organizational contexts. Students will use these KM technologies, review case studies, research methods of knowledge organization and analyze and design KM processes and systems.
Course Objectives:	This course surveys Knowledge Management systems that enable the access and coordination of knowledge assets. Technologies reviewed will include intranets, groupware, weblogs, instant messaging, content management systems and email in both individual and organizational contexts. Students will use these KM technologies, review case studies, research methods of knowledge organization and analyze and design KM processes and systems.

COURSE OUTLINE

Week	Topics
1	Understand the knowledge
2	Knowledge Management Systems Life Cycle
3	Knowledge Creation & Knowledge Architecture
4	Capturing Tacit Knowledge
5	Some Knowledge Capturing Techniques
6	Knowledge Codification
7	System Testing/Deployment
8	Midterm
9	Transferring and Sharing Knowledge
10	Learning from Data
11	KM Tools and Knowledge Portals
12	Managing Knowledge Workers
13	Knowledge Application Systems
14	Course overview

Prerequisite(s):
Textbook:	Irma Becerra-Fernandez, Avelino Gonzalez, Rajiv Sabherwal (2004). Knowledge Management Challenges, Solutions, and Technologies (edition with accompanying CD). Prentice Hall. ISBN: 0-13-109931-0.
Other References:
Laboratory Work:	Yes
Computer Usage:	Yes
Others:	No

COURSE LEARNING OUTCOMES

1	Be able to understand the history, state-of-the-art and future of Knowledge Management System applications.
2	Be able to evaluate and implement Knowledge Management Systems to facilitate individual and group work.
3	Be able to develop a thorough review of Knowledge Management application type, both historical and speculative.
4	Be able to originate and distribute research on a Knowledge Management System topic.
5	Critically evaluate current trends in knowledge management and their manifestation in business and industry.

COURSE CONTRIBUTION TO... PROGRAM COMPETENCIES (Blank : no contribution, 1: least contribution ... 5: highest contribution)

No	Program Competencies	Cont.
Professional Master in Computer Engineering Program

COURSE EVALUATION METHOD

Method	Quantity	Percentage
Midterm Exam(s)	1	40
Quiz	2	10
Final Exam	1	40
	Total Percent:	100%

ECTS (ALLOCATED BASED ON STUDENT WORKLOAD)

Activities	Quantity	Duration(Hours)	Total Workload(Hours)
Course Duration (Including the exam week: 16x Total course hours)	16	5	80
Hours for off-the-classroom study (Pre-study, practice)	16	5	80
Mid-terms	1	12	12
Assignments			0
Final examination	1	15.5	15.5
Other			0
Total Work Load:			187.5
Total Work Load/25(h):			7.5
ECTS Credit of the Course:			7.5