COURSE INFORMATION Course Title: BUSINESS ENGLISH

Code	Course Type	Regular Semester	Theory	Practice	Lab	Credits	ECTS
BUS 108	D	2	4	0	0	4	5

Academic staff member responsible for the design of the course syllabus (name, surname, academic title/scientific degree, email address and signature)	NA
Main Course Lecturer (name, surname, academic title/scientific degree, email address and signature) and Office Hours:	M.Sc. Taqi Stojani tstojani@epoka.edu.al , Thursday 13.45 - 16.30
Second Course Lecturer(s) (name, surname, academic title/scientific degree, email address and signature) and Office Hours:	NA
Teaching Assistant(s) and Office Hours:	NA
Language:	English
Compulsory/Elective:	Compulsory
Study program: (the study for which this course is offered)	Bachelor in Business Informatics (3 years)
Classroom and Meeting Time:	Office D 209
Code of Ethics:	Code of Ethics of EPOKA University Regulation of EPOKA University "On Student Discipline"
Attendance Requirement:
Course Description:	Business English: The central basis of the course is to consolidate students' academic approach to thinking, reading, speaking and writing and language usage. In addition, the course also aims to develop the students' abilities to synthesize and evaluate information and conduct basic, independent research.
Course Objectives:	To develop students' communicative skill aiming at getting them prepared for an English working context

BASIC CONCEPTS OF THE COURSE

1	Accounting and financial statements
2	Market structure and competition
3	Stocks and shares

COURSE OUTLINE

Week	Topics
1	Lesson 1: emails Lesson 2: Job interviews. Introduction; book review guidelines- English for Business Studies is a reading, listening, speaking and writing course for learners with at least an upper-intermediate level of English who need to understand and express the key concepts of banking business and economics (MacKenzie, 2012, p6).
2	Lesson 3: Writing a CV Lesson 4: Phrasal verbs for business. Company structure.(Harvard Business Review, 2020; MIT Global Education & Career Development Centre, 2012).
3	Lesson 5: Chairing a meeting, attending a meeting Lesson 6: Negotiating. a discussion activity about male and female ways of thinking and behaving at work; and a role play about a company that wants to increase its number of women managers (p.38, Unit 6).
4	Lesson 7: The different sectors of economy. There are discussion activities and a reading about the pros and cons of manufacturing, as compared with service industries, and a listening involving business news items about different economic sectors (p.42, ). Lesson 8: Government and taxes. This is one of the units on economics. It includes discussion activities about the role of the government and the pros and the cons of taxation, an extract from a famously antigovernmental book by Milton Friedman.(p.109, Unit 22).
5	Lesson 9: Banking, Retail Vs. Commercial banks. Money and Financial issues- As one of the units that focuses on finance, it begins with a discussion question that contains most of the basic vocabulary of personal banking. There are texts about the different types of banks and financial institutions, and the credit crisis that began in 2008 (p. 73, Unit 14) Lesson10: Hotel English, On the phone.
6	Lesson 11: Introductions, Office tools, Departments Lesson 12: On the phone, arranging a meeting.
7	Lesson 13: Receiving visitors, describing your product and company. The importance of brand recognition. Researching a product concept (p.63 ). Lesson 14: Travel arrangements, staying at a hotel.
8	Midterm Exam
9	Lesson 15: Explaining how something works, Rescheduling plans Lesson 16: Analyzing your competitors, Business letters and presenting information.
10	Lesson 17: Comparing products and prices Lesson 18: Negotiating prices and delivery.
11	Lesson 19: Types of managers, Vertical management Lesson 20: Business English vocabulary, Concluding a deal.
12	Lesson 21:Stocks and Shares. Lesson 22:Dispute resolution- This unit has a jumbled text explaining stocks and shares; listening and vocabulary exercises practising the verbs and expressions people use to talk about rises and falls in asset prices; an extract from a book about the work of an analyst in an investment bank (p.86, Unit 17).
13	Lesson 23: Presentations “What is and what could be. Lesson 24:”Research paper presentations- Students will be presenting their final research paper draft submission in a 20 minutes group presentation and will be graded individually for their work reflected on the research paper and during their presentation.
14	Research paper presentations- Students will be presenting their final research paper draft submission in a 20 minutes group presentation and will be graded individually for their work reflected on the research paper and during their presentation.

Prerequisite(s):	B2 level required
Textbook(s):	MacKenzie, I. (2010). English for business studies: A course for Business studies and economics students (3rd ed). Cambridge: Cambridge University Press. Wyatt, R. (2007). Check your English Vocabulary for: Business and Administration. (4th ed). A & C Black Publishers Ltd.
Additional Literature:	Oxfordonlineenglish.com, BBC business English video series
Laboratory Work:	None
Computer Usage:	Searching Engines - power point /word
Others:	No

COURSE LEARNING OUTCOMES

1	The students will be exposed to vocabulary about topic such as Chairing a meeting, Negotiating, sectors of economy, taxes, banks, office tools, company departments, types of managers,
2	The students will study phrasal verbs and vocabulary related to different contexts in business
3	The students develop their reading and listening skills by reading, listening to and watching conversations
4	The students will develop their speaking skills on topics such as job interviews, phone conversations, booking, meeting and travel arrangements, introducing and describing a company's product, comparing products and prices, negotiating.
5	The students will develop their writing skills in a number of tasks related to CV, job applications, emails, meeting agendas

COURSE CONTRIBUTION TO... PROGRAM COMPETENCIES (Blank : no contribution, 1: least contribution ... 5: highest contribution)

No	Program Competencies	Cont.
Bachelor in Business Informatics (3 years) Program
1	Identify activities, tasks, and skills in management, marketing, accounting, finance, and economics.	4
2	Apply key theories to practical problems within the global business context.	4
3	Demonstrate ethical, social, and legal responsibilities in organizations.	5
4	Develop an open minded-attitude through continuous learning and team-work.	5
5	Integrate different skills and approaches to be used in decision making and data management.	3
6	Combine computer skills with managerial skills, in the analysis of large amounts of data.	2
7	Provide solutions to complex information technology problems.	3
8	Recognize, analyze, and suggest various types of information-communication systems/services that are encountered in everyday life and in the business world.	2

COURSE EVALUATION METHOD

Method	Quantity	Percentage
Midterm Exam(s)	1	30
Presentation	1	20
Final Exam	1	40
Attendance		10
	Total Percent:	100%

ECTS (ALLOCATED BASED ON STUDENT WORKLOAD)

Activities	Quantity	Duration(Hours)	Total Workload(Hours)
Course Duration (Including the exam week: 16x Total course hours)	16	4	64
Hours for off-the-classroom study (Pre-study, practice)	16	1	16
Mid-terms	1	5	5
Assignments	5	4	20
Final examination	1	10	10
Other	2	5	10
Total Work Load:			125
Total Work Load/25(h):			5
ECTS Credit of the Course:			5

CONCLUDING REMARKS BY THE COURSE LECTURER

The students got information for different topics. The subject fulfilled the students' objectives on the market, deposits, profits, stocks, management functions and the performance of these sectors. The students were interested in the topics of Digital Banking and Electronic Money. Lectures and presentations were held to reach their target.