COURSE INFORMATION
Course Title: OPERATIONS RESEARCH
Code Course Type Regular Semester Theory Practice Lab Credits ECTS
BUS 324 B 6 4 0 0 4 6
Academic staff member responsible for the design of the course syllabus (name, surname, academic title/scientific degree, email address and signature) NA
Main Course Lecturer (name, surname, academic title/scientific degree, email address and signature) and Office Hours: Dr. Nurul Retno Nurwulan nnurwulan@epoka.edu.al , Tuesday, 13:30-16:00
Second Course Lecturer(s) (name, surname, academic title/scientific degree, email address and signature) and Office Hours: NA
Teaching Assistant(s) and Office Hours: NA
Language: English
Compulsory/Elective: Compulsory
Study program: (the study for which this course is offered) Bachelor in International Marketing and Logistics Management (3 years)
Classroom and Meeting Time: E312 Monday 13:45-15:30, E312 Friday 13:45-13:30
Code of Ethics: Code of Ethics of EPOKA University
Regulation of EPOKA University "On Student Discipline"
Attendance Requirement: 75%
Course Description: To familiarize the students with the basic concepts and principles of operations research and to improve the analytical thinking and modeling abilities of the students on quantitative management problems. The course includes topics such as systems, models and modeling approaches, decision analysis, certainty, risk and uncertainty conditions, linear programming, sensitivity analysis and transportation and assignment problems
Course Objectives: To familiarize the students with the basic concepts and principles of operations management and to improve the analytical thinking and modeling abilities of the students on quantitative management problems. The course includes topics such as systems, models and modeling approaches, decision analysis, certainty, risk and uncertainty conditions, linear programming, sensitivity analysis and transportation and assignment problems
BASIC CONCEPTS OF THE COURSE
1 Linear Programming
2 Simplex Method
3 Markov Chains
4 Transportation and Assignment Model
5 Network Model
6 Decision Analysis
7 Queuing Theory
8 Inventory Theory
COURSE OUTLINE
Week Topics
1 Course Overview and Introduction to Operations Research --- Chapter 1-2. Origins of Operations Research, Nature of Operations Research, Relationship between Analytics and Operations Research, Impact of Operations Research, Defining the Problem, Gathering and Organizing Relevant Data, Using Descriptive Analytics to Analyze Data, Using Predictive Analytics to Analyze Data, Formulating Mathematical Model, Testing the Model, Preparing to Apply Model. Page 1-31.
2 Introduction to Linear Programming --- Chapter 3. Prototype Example, The Linear Programing Model, Assumptions of Linear Programming, Additional Examples, Formulating and Solving Linear Programming Models on a Spreadsheet, Formulating Large Linear Programming Models, Exercises. Page 32-78. QUIZ 1.
3 Simplex Method --- Chapter 4. Essence of Simplex Method, Setting Up the Simplex Method, The Algebra of Simplex Method, The Simplex Method in Tabular Form, Tie Breaking in the Simplex Method. Page 91-193.
4 Simplex Method --- Chapter 4 (continue). Reformulating the Non-Standard Models, the Big M method to help the reformulated models, the Two-Phase Method as an Alternative for Big M, Postoptimality Analysis. Page 91-193.
5 Simplex Method --- Chapter 4 (continue). Reformulating the Non-Standard Models, the Big M method to help the reformulated models, the Two-Phase Method as an Alternative for Big M, Postoptimality Analysis. Page 91-193. QUIZ 2
6 Duality and Sensitivity Analysis --- Chapter 6-7. The Essence of Duality Theory, Primal-Dual Relationship, Adapting to Other Primal Forms, The Role of Duality Theory in Sensitivity Analysis, Exercises. Page 200-282.
7 Duality and Sensitivity Analysis --- Chapter 6-7 (continue). The Essence of Sensitivity Analysis, Applying Sensitivity Analysis, Performing Sensitivity Analysis, Robust Optimization, Chance Constraints, Exercises. Page 200-282. QUIZ 3.
8 Midterm Exam
9 The Transportation and Assignment Problems --- Chapter 9. The Transportation Problem, Streamlined Simplex Method for the Transportation Problem, The Assignment Problem, Special Algorithm for the Assignment Problem. Exercises. Page 312-359. QUIZ 4.
10 Network Optimization Models --- Chapter 10. Prototype Example, Terminology of Networks, Shortest-Path Problem, Minimum Spanning Tree Problem, Maximum Flow Problem, Minimum Flow Problem, Network Simplex Method, Network Model for Optimizing a Project's Time-Cost Trade-Off, Exercises. Page 360-424.
11 Network Optimization Models --- Chapter 10. (continue). Prototype Example, Terminology of Networks, Shortest-Path Problem, Minimum Spanning Tree Problem, Maximum Flow Problem, Minimum Flow Problem, Network Simplex Method, Network Model for Optimizing a Project's Time-Cost Trade-Off, Exercises. Page 360-424. Quiz 5
12 Game Theory and Decision Analysis --- Chapter 15: Game Theory, Chapter 16: Decision Analysis. The formulation of 2 Person, Zero-Sum Games, Solving Simple Games - A Prototype Example, Games with Mixed Strategies, Graphical Solution Procedure, Solving by Linear Programming. Exercises. Page 634-700. QUIZ 6 (Chapter 15).
13 Game Theory and Decision Analysis --- Chapter 15: Game Theory, Chapter 16: Decision Analysis. Prototype Example, Decision Making without Experimentation, Decision Making with Experimentation, Decision Trees, Utility Theory, the Practical Application of Decision Analysis, Multiple Criteria Decision Analysis. Exercises. Page 634-700. QUIZ 7 (Chapter 16).
14 Queuing Theory and Simulation --- Chapter 17 and 20. Prototype Example, Basic Structure of Queuing Models, Common Type of Real Queuing Systems, Role of the Exponential Distribution, The Birth-and-Death Process, Queuing Networks, Application of Queuing Theory, Exercises. Page 701-770, page 866-912. QUIZ 8.
Prerequisite(s): NA
Textbook(s): Hillier, F.S. and Lieberman, G.J.,(2020), Introduction to Operations Research, McGraw-Hill, USA.
Additional Literature:
Laboratory Work: NA
Computer Usage: NA
Others: No
COURSE LEARNING OUTCOMES
1 Students will gain knowledge about Model Formulation
2 Students will gain knowledge about Optimization and Linear Programming
3 Students will be able to solve real business problems through Linear Programming Models
4 Students will gain knowledge on how to solve real life problems by Simplex Method
5 Students will gain knowledge about Transportation Problems and how to solve them
6 Students will gain knowledge about Markov Chains.
7 Students will gain knowledge about Decision Analysis and Game Theory.
8 Students will gain knowledge about Queuing Theory and Simulation.
9 Students will gain knowledge about Inventory Theory.
COURSE CONTRIBUTION TO... PROGRAM COMPETENCIES
(Blank : no contribution, 1: least contribution ... 5: highest contribution)
No Program Competencies Cont.
Bachelor in International Marketing and Logistics Management (3 years) Program
1 Identify activities, tasks, and skills in management, marketing, accounting, finance, and economics. 4
2 Apply key theories to practical problems within the global business context. 5
3 Demonstrate ethical, social, and legal responsibilities in organizations. 3
4 Develop an open minded-attitude through continuous learning and team-work. 5
5 Use technology to enable business growth and sustainability. 4
6 Synthesize creativity needed for marketing notion with scientific method and numerical skills, for achieving business sustainability. 3
7 Apply the concepts and structures of modern marketing in global context at private and public sectors. 3
8 Integrate the management of logistics, supply chain and in total operations with corporate goals and strategies. 5
COURSE EVALUATION METHOD
Method Quantity Percentage
Midterm Exam(s)
1
30
Quiz
10
2
Final Exam
1
40
Attendance
10
Total Percent: 100%
ECTS (ALLOCATED BASED ON STUDENT WORKLOAD)
Activities Quantity Duration(Hours) Total Workload(Hours)
Course Duration (Including the exam week: 16x Total course hours) 16 4 64
Hours for off-the-classroom study (Pre-study, practice) 16 4 64
Mid-terms 1 10 10
Assignments 0
Final examination 1 10 10
Other 1 2 2
Total Work Load:
150
Total Work Load/25(h):
6
ECTS Credit of the Course:
6
CONCLUDING REMARKS BY THE COURSE LECTURER

No justification for any kind of absences. Grade is not for bargain, students can appeal the grades when they believe there were some human errors in the grading. Inappropriate behavior and misconduct (screaming/yelling/shouting/belittling at the lecturer and/or teaching assistant, watching videos/youtube/tiktok during lectures, playing online games during lectures, playing cards during lectures, stalking/terrorizing/threatening verbally/physically/psychologically the lecturer and/or teaching assistant, etc.) will be subject to student disciplinary procedure.